Effective Date: 7/11/2024
The Licence ("we," "us," or "our") values the privacy of our customers, instructors and visitors. This Privacy Policy outlines the information we collect, use, and disclose when you use our online booking platform and services.
We can collect this information, create an account, when you book lessons or communicate with us.
The Licence can share this information with the driving instructor or Examiner for the delivery of the service, learner booked online through the booking platform.
We also collect the information from the instructor while registering as a driving instructor.
The licence may share the information to learner Drivers and on the licence booking platform to facilitate the booking process.
Some information is required to confirm and verify that the instructor have the required qualification.
We also collect information from the agencies.
In addition to that we collect Client details (Learner) to deliver the service (When providing third party details, we will assume agency have the consent of that person).
Agency Representative Access:
Learner Access:
The Licence can share this information with the driving instructor or Examiner for the delivery of the service, learner booked online through the booking platform.
We use the information collected for the following purposes:
To Provide and Manage Services:
To book and manage driving lessons, communicate with instructors, and provide updates on lesson availability.
We may share personal information in the following ways to facilitate lessons and improve service:
Instructors: Limited learner information, such as name, contact information, lesson location, and preferences, is shared with instructors to enable effective lesson planning, communication, and service provision.
Learners: Similarly, limited information about instructors, such as name, contact information, and lesson availability, is shared with learners to facilitate booking and communication regarding lessons.
Both learners and instructors are expected to use each other’s information solely for lesson-related communication and to respect each other’s privacy.
Payment Processing: To process payments for services provided.
Improve Our Services: To understand how our platform is used and to improve functionality and user experience.
Marketing and Promotions: With your consent, we may send you promotional materials about our services, special offers, and updates. You can opt-out at any time.
Legal Compliance: To comply with legal obligations and to protect the rights and safety of our users, instructors, and the public.
Including credit or debit card details, which are processed through a secure third-party payment processor. We do not store your financial information.
We are using stripe and PayPal for the online transactions which is third party service.
For more information you can check the privacy policy of them.
We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, although disabling cookies may limit certain features on our platform.
We are committed to protecting your personal information and use appropriate security measures, including encryption and access controls, to safeguard your data. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
We are committed to protecting your personal information and use appropriate security measures, including encryption and access controls, to safeguard your data. While we do not store financial details, our payment processor adheres to industry standards for secure payment processing. However, please note that no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
We may share personal information in the following ways to facilitate lessons, promote our services, and improve user experience:
Service Providers: We may share information with third-party providers who assist in delivering our services, including payment processors, website hosting, analytics services, and customer support.
Marketing Partners: With your consent, we may share limited information, such as name and email, with trusted marketing partners to provide relevant promotions, special offers, and updates. These partners are required to handle your information responsibly and for the agreed purposes only. You can opt out of marketing communications at any time.
Legal and Regulatory Authorities: If required by law or to protect our rights, safety, or compliance obligations, we may disclose information to legal authorities.
Ensure Security and Compliance: To protect user accounts, prevent fraud, and comply with legal obligations and industry standards.
Technical Information: Including IP address, browser type, and usage data, collected through cookies and other tracking technologies to improve our platform.
Service Providers: Third-party providers who assist us in delivering our services, such as payment processors, website hosting, and analytics services. These providers are obligated to maintain confidentiality and protect your information.
Access and Correction: You may request access to, correction of, or deletion of your personal information.
Opt-Out: You may opt-out of receiving marketing communications by following the instructions in our emails or by contacting us directly.
Complaints: If you have a complaint regarding your privacy rights, please contact us. We will do our best to address and resolve your concerns.
We may update this Privacy Policy periodically to reflect changes in our practices or to ensure compliance with legal requirements. If we make significant changes, we will notify you by posting the updated policy on our website, which will take effect immediately upon posting.
You will receive a notification of any updates to the Privacy Policy, so you remain informed about how we handle your information.
In the event of a business expansion, merger, or acquisition, we may transfer your information to the new entity to ensure the seamless operation of the platform. Any transferred data will remain protected under the terms of this Privacy Policy or a similar policy adopted by the new entity.
Our platform may request access to your Google Calendar when you choose to connect your Google account with our services.
By enabling Google Calendar sync, you authorize us to:
We only access the information necessary to provide the calendar synchronization functionality and improve your scheduling experience.
Your Google Calendar data is not sold, shared, or used for advertising purposes. Access to your Google account can be revoked at any time through your Google Account settings.
We use Google APIs in accordance with Google's API Services User Data Policy, including the Limited Use requirements.
The use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can update some information on the booking platform yourself. If you have difficulty updating, correcting, or deleting any details, please send us a support request.
Submit a Support Request